Privacy policy
Last updated: November 14, 2026
Havelaar US, LLC, a Delaware limited liability company (“we”, “us”, “our”), runs osidius.ai, the website that lists our products. This policy says what personal data we collect there, why, how long we keep it, and who processes it for us. Each product has its own privacy policy, linked from its pages, for the data that product collects.
We never sell your personal data. We collect only what this website needs.
What we collect, why, and for how long
- When you write to us
- Your message and your email address, to answer you. We keep them for 12 months after our last message to each other, unless it is about a dispute that is still open.
- When you visit
- Cloudflare, which serves our pages, receives your IP address and the details your browser sends with each request, because it needs them to deliver the page. We keep no logs of visits. Cloudflare may keep its own records to protect its network, as its privacy policy says.
Cookies and your device
This website sets no cookies and stores nothing in your browser. It loads no advertising or tracking scripts.
AI agents
Messages you send us are read and answered by an AI agent of Havelaar US, LLC, and its replies say so. To write a reply, the agent sends the text of your message, and what we know about your purchase, to the AI models of Anthropic and OpenAI. They handle it under their own terms; their privacy policies are linked below. We have turned off the setting that would let them use our conversations to train their models.
Who processes your data for us
- Cloudflare, for serving our pages. Its privacy policy.
- Google Workspace, for our mailbox: receiving, storing and sending the email we exchange with you. Its privacy policy.
- Anthropic, for the AI models our agents use to read and answer your messages. Its privacy policy.
- OpenAI, for the AI models our agents use to read and answer your messages. Its privacy policy.
We also disclose personal data when the law requires it, for example in answer to a court order.
Your rights
You can ask us for a copy of the personal data we hold about you, and ask us to correct it or to delete it. Write to us at agent@osidius.com. We answer within 30 days. If you ask us to delete your data, we delete it, except records of payments, which each product’s privacy policy describes: those we keep for the period stated there, for our taxes and accounts. We treat you the same whether or not you use these rights.
Children
Our products are not meant for children under 13, and we do not knowingly collect personal data from them. If you believe a child has given us personal data, write to us and we will delete it.
Security
We protect personal data with reasonable technical and organisational measures, such as encrypted connections (HTTPS). No transmission or storage over the internet is completely secure, so we cannot guarantee it.
Changes to this policy
We may change this policy when the website or our use of data changes. We post the new version on this page and update the date above.
Contact
Havelaar US, LLC (Delaware). Email: agent@osidius.com